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04/13/2023
Safe Use of the Aircash App: Five Tips for Maximum Protection
Learn how to secure your device and app from potential threats and prevent unauthorized access.

Aircash always places the security of its users first. We continuously invest in strengthening system protection and ensuring full compliance with regulatory standards. To help you further protect your data and transactions, here are some essential tips:

1. Protect your login credentials

Your Aircash app PIN should be known only to you. Do not share it with anyone, write it down, or keep it near your mobile device. When entering your PIN, make sure no one can see it, and avoid easy combinations such as your birth date or consecutive numbers.


2. Do not share access to your Aircash app

Do not allow anyone else to use your Aircash app, and do not install the Aircash app on someone else’s device.


3. Be careful with SMS messages and emails

Do not respond to messages from unknown or suspicious senders.
Avoid clicking on links or downloading files from such messages.

Aircash will never ask you for your PIN, login details, or codes via email or SMS.
Always check that emails from Aircash come from the official domain: @aircash.eu.


4. Be cautious with your activation code

Enter your activation code only within the Aircash app on your own device, and never share it with others. Aircash employees will never ask for your activation code.


5. Prevent identity theft – beware of phishing scams

Phishing is a type of fraud using fake messages or websites that imitate trusted services.
Never enter personal or card information through suspicious emails, SMS messages, or social media links.

Be especially careful when entering:

  • card numbers

  • security codes (CVV/CVC)

  • one-time security codes


Important reminders

  • Send money only to people you know and trust

  • Aircash will never contact you requesting confidential information via phone, email, or SMS

  • If you suspect communication might be fake, immediately contact official support:
    info@aircash.eu
    +385 1 457 3537


By following these guidelines, you will further protect your Aircash account and financial information.
Aircash continuously improves app security, but your active attention is crucial for complete protection.

1.5 million users send money, pay for services, and use the Aircash Mastercard anywhere in the world.
1.5 million users send money, pay for services, and use the Aircash Mastercard anywhere in the world.