Aircash always puts the security of its users first. We constantly invest in strengthening system security and ensuring compliance with regulatory standards. To help you further protect your data and transactions, here are some key tips:

Protect your login credentials

Your Aircash app PIN should be known only to you. Do not share it with others, write it down, or keep it with your mobile device. When entering your PIN, shield it from the view of others and avoid simple combinations like your birth date or consecutive numbers.

Do not share access to your Aircash app with others

Do not allow other people to use your Aircash app, and do not install the Aircash app on someone else’s device.

Be cautious with SMS messages and emails

Do not respond to messages from unknown or suspicious senders. Do not click on links or download files from such messages. Aircash will never ask you for your PIN, login details, or codes via email or SMS. Always check that emails from Aircash come from an official address ending with @aircash.eu.

Be careful with the activation code

Enter the activation code only within the Aircash app on your device and never share it with anyone. Aircash employees will never ask for your activation code.

Prevent identity theft – phishing scams

Phishing is a type of fraud using fake messages and websites that mimic trusted services. Never enter personal or card information in offers received via suspicious emails, SMS messages, or social networks. Be especially careful when entering your card number, control number (CVV/CVC), and security codes.

Important:

• Only send money to people you know and trust.

• Aircash will never contact you to request confidential information via phone, email, or SMS.

• If you suspect the authenticity of any communication, contact us immediately through official channels: info@aircash.eu and +385 1 457 3537.

By following these guidelines, you will further protect your Aircash account and financial information. Aircash is constantly working to improve app security, but your active cooperation is essential for maintaining complete safety.